“Our heat pump was running even when the temps dipped into the mid 30s. I thought the thermostat (advanced settings) was programmed to signal the gas furnace to come on instead of the heat pump when outside temps go below 40. I called Gagle's and Aaron said that, with a gas furnace, the thermostat is usually set at 40. He said he could come out within a half hour to check it out, which he did. He discovered that the thermostat setting to alert the furnace was off. He also changed another setting to avoid the furnace and heat pump coming on at the same time. Coming out the same day and making these adjustments (for free) was quite amazing. It's why Gagle continues to demonstrate high quality customer care. Thanks, Aaron!”
– Tim B.
– Tim B.