Three Generations Of Family-Oriented Service

When looking for heating, air conditioning, or ductless contractors in Salem, Gagle’s Heating is here to help you. Gagle’s Heating has been serving the Salem area for over 54 years and has become the leading HVAC contractor in the area.

When it comes to HVAC, Gagle’s has seen it all. This experience means everything when it comes to the installing and repairing of HVAC in a home or business. Our HVAC services are all inclusive as we service both residential and commercial properties.

Our trained contractors can help you determine the best type of HVAC installation needed for your new construction project, as well as repairing HVAC systems.

Our Vision

Our Vision

To be a community leader by providing service with integrity, value, and reliability.

Our Present

Our Present

We have been a leader in the industry for over 58 years. We provide high-quality services through collaboration on all levels of our company. We keep our customers coming through honest work done with integrity. Not only do our customers return year after year, but we can boast long-term longevity of our staff. Our owner inspects every installation of equipment to ensure our customers know they have received the value they deserve through their investment with our company.

Our Future

Our Future

We have been serving the Salem, Oregon, community for over 58 years and will continue to do so into the future by embracing change and technological advances in the HVAC industry.

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Maintenance Plans

Receiving proper annual maintenance by a qualified technician is one of the most important steps to take to prevent future problems with your home’s heating and cooling system. Join our four-tiered Preventative Maintenance Program to receive annual priority scheduling, repair warranties, no overtime charges, and more!

Gagle's Heating technician in uniform holding tablet device.

Read Our Reviews

“Had an amazing interaction from receptionist to service department, to the tech who came out to site. my system was not working they came out within the week (with this 90 degree weather it was as fast as we could expect) communication was great they gave me a time window and the tech called me to let me know he was running early and asked if he could come out. got the system up and running same day! so thankful.”
Cheyenne

“I am incredibly disappointed in this service. I’m not confident I have ever left a Google review that was bad for a company, because running a company is hard and I try to offer grace. However, two weeks later and no communication, disconnected air conditioner that was supposed to be reconnected, never a phone call (despite stating they would call me multiple times), and when I attempted to express my concerns and get information about where we are at with the process and if she knew when they would be calling me, the secretary hung up on me. I called back, requested a manager, she told me there are none. After some back and forth, a “manager” magically appeared on the phone. This “manager” repeatedly interrupted me, told me that she is in charge and there is no one else to talk to, was interrupting me frequently. She did inform me that the owner is her father in law. Finally, after multiple requests to be transferred to the owner or a voicemail, ANYTHING, I magically was transferred to the owners voicemail.
The owner calls me… because he does in fact have a phone. The entire time he is supposed to be hearing my concerns about the lack of communication he interrupts me, talks in a patronizing and incredibly condescending tone. I asked him what he had heard about my situation and he said (multiple times when I continued to ask what he had already heard), this isn’t about what I heard you need to just tell me your side because there are two stories here. I reminded him that a company should be focusing on the concerns of the customer regardless of what another “employee” tells them. He again spoke to me in a condescending tone, which I asked him politely to please change his vocal inflection because he sounded very rude and condescending. He told me he has one voice and then continued to talk to me as though I was one of his children. I am so disgusted with the customer service here and I’m not certain I have ever had a manager/owner act like that when a customer brings a concern forward. All he had to do was apologize for the way his employees treated me, to include hanging up on me, and his pride prevented that unfortunately.
I will add, the technician (Daniel) that I talked to after hours yesterday and who did come out to my property this afternoon was incredibly nice and validating. Not only was he incredibly validating and nice last night when I was frustrated, but he continued to be incredibly nice today. What I do find interesting, he of course is not related to the “managers” like everyone else is. Maybe it just runs in the family to be rude.

Either way, their fabulous technician fixed my issue and was kind, validating, and apologized multiple times.

I would strongly encourage anyone looking for HVAC services to go through another company for any sort of good customer service. Apparently we don’t teach good customer service in companies anymore.”

Kristine

“Thank you so much for getting my air conditioner going on a hot day in May! Very much a lifesaver! Great job with the install of my system and any maintenance as needed. Very exceptional work.”

Gayla

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Recent Blog Posts

Gagle's Heating technician wearing safety glasses bending down examining equipment, holding a tablet device in one hand.

Ductless ACs Improve Indoor Air Quality and Control Humidity

The ALA reports poor indoor air quality can cause or contribute to the development of infections, lung cancer, and chronic lung diseases.

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3 Tips to Prevent AC Breakdown During a Heat Wave

An air conditioner is your lifeline during a prolonged heat wave.

This life-saving comfort system is a necessity when temperatures soar and linger in Salem, as they have under the heat dome that has scorched most of the U.S. Southwest.

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Quality HVAC SOLUTIONS

Quality
HVAC SOLUTIONS

Gagle’s is proud to be a Bryant Factory Authorized Dealer, signifying we have met Bryant’s high standards for technical expertise, customer service, and professionalism in the HVAC industry, specifically regarding their products and services.

Bryant Heating & Cooling Systems Factory Authorized Dealer.
Three pieces of Bryant heating and cooling equipment.

We Service All Brands