“Purchased Bryant ductless mini split system in 2020. Have had problems with unit since 2022. Service techs have been out at least 2 times every year since. Having to order new parts, control board, which will be the 2nd replacement. The wait time for these parts are 4-6 WEEKS!! My system stopped working AGAIN just recently fried circuit board and coil temp gauge wasn’t working at all. Just commenting here as a disgruntled owner and their service needs to be more customer oriented and find more distributors to acquire parts in an expedited manner. Their techs are good, the installers are good but getting parts and repairs is a nightmare!”
– Dawn S.