Technician
“Brian Huss is very professional technician. He answered all of my questions very clear and completely. He has done an excellent job and I am completely satisfied with his works on my heating system. Thanks to Gagle's engineer and technicians.”
– Hadi M.
“GREAT SERVICE AND QUICK INSTALLATION. I NOW HAVE A NEW FURNACE. THE GUYS WERE GREAT. THEY WERE IN AND OUT OF HERE IN JUST A FEW HOURS. THEY CLEANED UP THE MESS AS IF THEY HAD’T BEEN HERE. GREAT JOB. THIS IS THE SECOND TIME I HAVE USED THEM. I WILL CONTINUE TO CALL THEM FOR ANY SERVICE. MY FRIENDS KNOW ABOUT THE SERVICE AND I HOPE THEY WILL USE THEM AS WELL.”
– ANITA C.
“Fast to respond, made needed repairs while explaining the process and recommendations for future maintenance.
Great job!”
– Jim F.
“Our heat pump stopped working before Christmas. The problem was diagnosed, and when the part (fan motor) was installed it did not correct the issue. A different part was subsequently replaced, and the heat pump runs great again! The technician said that he misdiagnosed the problem originally and did not charge us for the original part that was installed. I was thoroughly impressed with the knowledge, politeness and honesty of the technician!”
– Richard V.
“Every step of our installation from estimate to clean up was seamless, even when we had to postpone the work. This company has its act together. Good people.”
– Tom G.
“Our installers were very professional and courteous. They answered the questions we had at the time of installation and walked us through the use of the new t-stat. We have been very pleased with the work and customer service provided. Additionally, we appreciate that owner, Mark Gagle, came to the property and personally inspected the work done by the installers. Thank you to the whole Gagle’s team!”
– GARY R.
“3 young, polite gentlemen came to our home to install a new furnace. They were knowledgeable, quite and friendly.
They picked up and took away all boxes and old furnace. Our garage was spotless
when they left.
Our furnace and air conditioner now run without a problem.”
“Did a great job with difficult install. Stayed late until it was done. Answered all of many questions.”
“Grant did a great job with our AC unit. He was at our house within hours of our call. Gagles is alway honest & fair. We have always had a great experience with Gagles.”
“Customer Service is the Bar. Response, respect, they got with the program and got my house warm again. Thank you for expediting me when I was in need. Thank you Mark and the crew.”
– Thomas R.
“Gagles was AMAZING from start to finish. First, the salesperson was incredibly knowledgeable as well as polite and customer focused. He did not try to "oversell" us. He seemed genuinely interested in getting us the best heater for our lifestyle and nearly 100 year old home. Gagles price was VERY competitive. The crew that installed the heater were also excellent. They introduced themselves, shook our hands, were incredibly polite and very respectful of our home. They installed a new thermometer and made sure we had the app downloaded correctly and that we could comfortably use it before they left. The icing on the cake is that the owner of Gagles came to our home to inspect the installation and review the level of service we received! This is one of the most positive experiences we have had in home repair and remodeling. I would recommend Gagles to anyone!!!”
– Debra M.
“We had Daniel and Aaron put in our new Electric Furnace and Heat Pump and they were very professional and polite. They answered our questions and made sure we were set with our new thermostat before they left. Next day we had Jeff come and he finished setting up our wi-fi with the thermostat and did the final steps on the heat pump. We would definitely recommend Gagle’s!”
– Janet H.
“The techs were good. Polite and answered my questions. Overall satisfied.”
– Jan M.
“Our furnace went out a week before Christmas – really a bummer!! Anyway we had a service call the very day we called and he gave us an estimate for a new furnace, air conditioning and water heater since the furnace could not be fixed. I can’t remember his name since my husband, Larry was the one who talked to him but he was wonderful. The two guys who did the installation, etc., (Danial and Aaron) were great to have here. We had some problems and they fixed them right up. I want to thank all three of these people for the great service they provided. They were equally cordial and nice to talk to so I’d say you have a great group of employees. I hope you appreciate them because we do! Happy New Year!”
– Larry T.
“I recommend Gagle's for all furnace and air-conditioning needs. Since 1996 we have relied on the company to install and maintain our natural gas furnace and our heat pump. We renew an annual maintenance contract with them every year as we prefer to have them keep their professional eye on what's going on with our system. They replaced our original 1996 heat pump this November as it just didn't have the efficiency anymore and was too close to being old enough for some major part replacement. Daniel and Aaron were the crew. They had to also modify the furnace (responsible for the circulation of the heat pump's air throughout the house) to correspond to the current fuel pump design. All the work was done awfully quickly. They left the inside and outside work areas more clean than when they came. They showed a good sense of humor, and were very happy to educate us on pointers for the most economical use of the combination of units we have. I enjoyed talking with them, appreciated their work, and much appreciate knowing Gagle's will stand behind their products and services.”
– Carol J.
“9093 Jackson Hill Rd.
I started using Gagles for furnace service last year. Called this year a quickly got an appointment. grant came out to service the furnace . Got it run and working fine. Furnace had a little hiccup. Called and Grant came right out and made some additional adjustments and it has been running fine ever since. I have had two service techs for Gagles and both have been professional and knowledgable about what they are doing. Really nice to see another generation of the Gagle family in the business. Feel confident in having Gagles heating around for years to come.
Thank you,
Mark
Ps
Sorry my review took a while.”
– Mark H.
“Thought we needed to replace furnace ducting so we had Gagles Heating come out to check it out and give an estimate. Turned out the ducting was in great condition. Thanks to their experience and honesty we saved a whole lot of money. They were thorough, friendly and very professional. I would recommend Gagles to anyone.”
– Alvin W.
“Brian Huss is very professional technician. He answered all of my questions very clear and completely. He has done an excellent job and I am completely satisfied with his works on my heating system. Thanks to Gagle's engineer and technicians.”
– Hadi M.
“Thank you! We had a brand new heating and cooling system installed yesterday and everyone involved were excellent! From the initial contact with Raymond to the technicians, Danial, Shelby, and Aaron, everyone was very professional, courteous, and efficient. I would highly recommend Gagle’s. Job well done gentlemen.”
– Ilene H.
“Gagle's Heating are my go-to heating guys. I had a new heat pump and air handler installed and some duct work completed. From the very beginning, all Gagle's staff were easy to talk to and to work with. Ray understood what products would work for our home and answered all my questions with a quick response time. Ray worked with me in scheduling around my time to prepare a new slab for the new heat pump. Best experience on all the quotes I got.
Danial and Jeff did the install. They did an awesome job! Both answered all my questions, cleaned up everything to look like they were never here and wanted to make sure we were happy with all the work that was completed. Danial's and Jeff's customer service was exemplary and others should follow their example.
Gagle's is definitely worth your time for a quote and you will be happy with their work and products.”
– Burnie P.
“Danial and Tim were wonderful. They arrived promptly at the time specified, worked hard to replace both our A/C and furnace, answered any questions that my husband and I had and cleaned up to leave everything immaculate . We highly recommend this company for anyone’s A/c and furnace needs.”
– Pamela L.
“Kudos to Gagle’s
Recently had heat pump and furnace installed the technicians Danial and Tim were exceptional. My overall experience with Gagle’s is five star.”
– Betty K.
“We had a new furnace and ac unit installed a few years ago. A little while ago I looked up at the ceiling and noticed it was coming apart. I called Gagle’s Heating and explained the situation to them. I was told the furnace was installed in 2014 and they didn’t know what the issue would have been but they sent two techs out to check it out. Shilo and Dan arrived on site, I showed them the issue and upon further investigation when the furnace was installed not all of the PVC joints were glued and over time the moisture dripped down and finally made it through the ceiling. Both techs made the repairs and it all looks great! Thank you to the Gagle’s Heating Team and to Shilo and Dan for taking care if our issue.”
– David P.
“Fun an knowledgeable professional group. Highly recommended, will use them again soon!”
– Steve H.
“I have worked with several Gagles personnel over the last few months on the installation of a downdraft kitchen exhaust unit. All of these people, including Mark, Daniel, Shilo, have been extremely knowledgeable, professional and done excellent work. I also had them do annual maintenance on my furnace and AC unit. Again, excellent service and they took the time to explain everything about the units, how they work and why they need annual service. I will be using them for all future needs.”
– Jeff P.
“The service person, Grant, was prompt, thorough in checking systems, very pleasant and honest in his review of system status. I now feel confident in the reliability of my heating/AC combination system. Additionally, he answered my questions and demonstrated proper techniques regarding ‘shut-off’ in the event of an emergency.”
– Susan M.
“We had a very good experience with Gagles. Installers we’re prompt and worked well with one another and got the job done to our satisfaction. I would highly recommend this company for anyone needing to add air-conditioning to their home”
– Pamela C.
“Grant was our service man, very professional, very good inspection of our air conditioner, he knew exactly what was needed to fix it and had the repair part in his van. I would recommend him to all my neighbors and friends. ?????⭐️⭐️⭐️⭐️⭐️”
– Douglas D.
“Mac came by and serviced the air conditioner. He was very friendly and did his work quickly. He reviewed the paperwork and was very professional while he was here. Would recommend him again anytime.”
– Gordon J.
“Mac did a great job today doing our gas furnace and air conditioning maintenance.”
– Carolyn Z.
“We have had our Bryant Furnace & A/C unit (installed by Gagle's in April 2017) serviced twice under terms of a Residential ESA. Technician Mac Bosshardt performed the maintenance service on both instances. We found Mac to be personable, knowledgeable, and efficient; he answered questions about our furnace/AC unit fully and clearly.”
– Chester z.
“I had both the furnace and AC unit serviced. Grant found a defective furnace part and gave me all the information about it and replacement options. Very knowledgeable and informative. This is my second time using Gagle's. They do great work, have reasonable prices and I will be using them from now on.”
– Jeff P.
“Mac Bosshardt worked on my furnace last November while training under Ray. Last week Mac was on his own performing maintenance on my air conditioner. He was fast and thorough in his work. He reminded me that my AC unit was aging (of which I was aware) and probably might last only one or two seasons. He was very responsive to my questions and requests. Thank you very much, Mac.
Note: Please send me a written summary of work done to file with my HVAC records. Thanks.”
– Cas B.
“Matt Bosshardt did a great job providing our spring ESA maintenance. He was on time, courteous, and professional. He explained to me in easy to understand language the service he provided on both the heat pump and furnace and let me know about a repair that would need to happen next year on the heat pump. Excellent work.”
– Nancy V.
“Nobody likes making service calls or spending money on repairs, but Gagles Heating made every penny worth it. Grant was very professional yet easy going and above all else knowledgeable. I appreciate all the time and hard work! Thanks again!”
– Earl A.
“Gagle's Heating checked my 50-year-old gas furnace as a maintenance service call.
Mac was on time, polite, answered my questions and showed me, when asked, inside the furnace how it works and what he checked. He also vacuumed the main soot inside. He didn't try to sell me a new furnace either. He said that this old type furnace runs for years like a Sherman tank. I was pleased with his honesty since this is what I was told last year by a different company.
The price was fair at $99. I would hire them on a yearly basis and will recommend them to others for this type of job.”
– Kristin S.
“The Gagle's team was excellent, Ricky was fantastic he was very honest and up front about our old system which was old, we put in a new furnace and heat pump system and we are very happy with it. The service is excellent and I would recommend Gagle's to anyone looking to have HAVC work done. When the owner of the company comes out to your home to see if you were satisfied with the work that was performed that say's a lot about a company. Job well don Team Gagle's.”
– Micheal C.
“Thank you Grant for coming out and checking over our furnace for us!
You did a great job, and gave me good instruction on the problem of shutting off some vents. Also good advice on how to get heat to a newly finished attic studio, and helped us get better air flow throughout the house. I call that a good visit! – Karen Votaw”
– Karen V.
“from the lady that answered the phone to the crew/Jeff 2 and David/ and the final walk through , Gagles did every thing to perfection. The replacement and installation was quick and clean. Everyone was very professional and courteous, I cant thank them enough for a
SUPER JOB”
– Geo Wally B.
“Thanks Mac!!!! Great job. Explained everything well. Very courteous!!!”
– Bob R.
“Grant came to my condo as my heat pump was making a lot of noise. He checked it out and also checked my furnace. He was so knowledgeable about explaining how it all works. I am elderly and really appreciate his patience with me til I "got it" about this new and unfamiliar system at the condo. Would recommend your company to everyone.”
– Vivian F.
“Top line!!! They were able to push up call time and were willing to work with my schedule.
Grant listened to my discription of the problem and did a full inspection. He clearly explained what he found, how it was affecting my heating and the remedy to have a fully functioning unit again.
Very personable, knowledgeable about all types if heating systems, great people skills. I was Totally comfortable and felt assured the furnace would be performing correctly when they left.
Gagle’s is the company to call for quality service!”
– Claire K.
“Grant did an excellent job explaining our system. He taught us how to use the dusty and our thermostat. We will definitely use Gagles again and recommend them to anyone who needs the excellent services that they provide”
– Christine L.
“Grant was personable and clearly communicated the details of the service call. He also offered a discount on the cleaning of the electronic air filters because they were nearly clean when inspected.
Great service call experience!”
– Bruce W.
“Grant was friendly and knowledgeable. We appreciated his efforts to determine if our furnace issue was one covered under a recall (it was) and then ensured the replacement parts were ordered right away. Great customer service!”
– Cheryl W.
“Grant did a great job in a timely and professional manner. He was able to answer all of our questions and explained future service that may be needed.”
– Michael T.
“Courteous, competent, careful of surroundings, timely manner.”
– Irene R.
“Gagle’s was honest, transparent and complete starting with the bid, reasonably priced, friendly, professional and helpful technicians during the install. Would highly recommend them.”
– Doug T.
“Informative, knowledgeable and efficient. (Grant) Serviceman was friendly and work done is a timely manner. Good suggestions for the possible air conditioning unit in near future.”
– Perry L.
“Had a new Furnace and AC unit installed. The Installers were very professional with extensive Product & HVAC City and State regulations. They will be my first choice for any future Gas Appliance installations.”
– KEITH m.
“Grant did a great job. We appreciate the promptness of service.”
– Darlene Warrick w.
“Adam did an excellent job he was very nice and explained everything perfectly!”
– Lindsey M.
“Very happy with the staff and service. Always prompt and any problems are addressed on site. I definitely recommend Gagle’s for the installation and maintenance of heating and cooling systems.”
– Mardeane R.
“Our service technician, Grant was able to diagnose and repair our A/C quickly. He explained the problem clearly and the part that needed replacing. Gagle’s installed our furnace and A/C many years ago. They’ve always been a dependable, local family business who guarantee their work. We highly recommend them.”
– Paula A.
“Rick showed up early in the prearranged time-window and installed the new part that he determined to be defective during his trouble visit last week. He was friendly and professional. The repair was made and tested. Thanks Rick!”
– Bob S.
“Excellent work. Arrived within the designated time slot.
Friendly and professional.
Highly recommended.”
– Alan U.
“Grant did an excellent job when he came to service our air conditioner and furnace. He was very polite and explained in detail what he had done. I hope he will be the technician to return for our next service.”
– Susan G.
“Could not be happier with the promptness, courtesy, professionalism and efficiency of the installation crew. Special thanks to Raymond and Rick.”
– Joh H.
“I am completely inept, when it comes to heating and duct work. When I needed to replace the entire duct system in my home, the team at Gagle’s made the entire process stress free. From the first person I spoke to on the phone to schedule an inspection and bid, right down to Mark Gagle coming in on the very last day to inspect the work that had been done personally. I was blown away by the skill and professionalism shown. I just had Grant Gagle in my home today, doing some maintenance on my heating system. Friendly and courteous all the way and my system is working better than ever. The Gagle family has earned a customer for life and I highly recommend them for any HVAC work that you need done.”
– Daniel R.
“I have used Gagles for many years for all my plumbing and heating/cooling needs. I recently had a failure of my cooling /heating system. It was on a holiday weekend so I called Gagles 24 hr. service . A tech was here within an hour on a Sat. afternoon. He diagnosed the problem, and said a part had to be ordered on my warranty , no charge. It was going to take 2 weeks to get it , so Gagles came in and installed a temporary window air conditioner ( again no charge) to keep me comfortable . The repair was done and my system restored. Once again , Outstanding customer service , informative and great attitude by all staff. I love Gagles and would never use any other company .”
– Elizabeth W.
“Punctual and informative.”
– Charles M.
“Very happy with the whole installation process. The whole crew was courteous and efficient and answered all my questions and concerns completely.
Operating instructions were covered fully and I felt very comfortable in using the units (I had three installed).
One of our HOA’s Board members came over to observe the installation and said he was very impressed and the unit looked great. He wants my opinion after a few days and I’ll be sure to give a 5-star review!
I’m looking forward to this summer, even the hot days now.
Thanks very much.”
– Barbara H.
“Very happy with new Daikin mini-split. Installers were nice and efficient. Showed up on time and got right to work. Everything was explained to me from operating to occasional maintenance . System works great and owner came out after work completed to check on all aspects of installation. GREAT LOCAL COMPANY AND I HIGHLY RECOMMEND!!”
– Stephen B.
“Grant was prompt, efficient and courteous. He clearly is extremely knowledgeable in the science of HVAC and explained things simply and thoroughly. He was very organized and methodical and arrived with pertinent information from previous check-up visits.”
– Tim J.
“Grant, the service technician, is excellent. He explained what he was doing and we have had no problems with our air conditioner. Grant arrived on time and completed his work in a timely manner. I would recommend Gagles for yearly heating and air conditioning maintenance based on his work.”
– Craig M.
“Grant inspected our 1 and 1/2 year old unit that was installed by another company and found that the unit had not been installed properly caused water to leak over some vital parts. He took pictures and did a temporary fix so we could use our heat and A/C until the other company can come and correct the problems. He was very thorough and explained thing perfectly. We will definitely used Gagles in the future.”
– Johnny W.
“Grant was on time very friendly and took the time to explain all about what he was doing. Will call again for any future service needs”
– Chuck R.
“Grant was great! buckling is still happening, but now I don't have to worry about it.”
– linda r.
“We appreciated the fact that Raymond and Matt arrived on time, went right to work.
After a while they needed to leave for a short time to get some materials from the shop
but returned shortly after. Finishing the work within a reasonable time, and also showing
how to use the new thermostat. Over all we were pleased with the service we received.
I used the service of Gagle's in the past and we will continue to use their services today and in the future and will refer them to others. Thanks guys.”
– Mike B.
“Grant did an excellent job. He explained problem of our heating system very well and he was very kind and professional. Thank you so much for sending him to our house. I really appreciated.
Happy New Year”
– Hadi M.
“Grant arrived on time, had a great attitude and did a complete job of servicing my old electric furnace. He probably didn't need my input about what I thought might be the problem, but he listened patiently and obviously paid attention to my concerns.”
– Peter A.
“Grant and Pete are my favorite Service Technicians!! They are professional, thorough, knowledgeable, and friendly, when doing repairs or just maintenance.”
– Jim S.
“Grant did a great job of doing the annual maintenance on our gas furnace and heat pump. He explained in a way I could understand what I would hear if different motors started to go out on the furnace or heat pump. He provided me an overview of what he did and included that information on the paperwork he left for us. Grant also introduced me to the ESA option for yearly maintenance – which I signed up for.”
– Nancy V.
“Grant was very knowledgeable and explained what he was doing through the entire check. It was very much appreciated.”
– Robert R.
“Pete came out to check on why our heat was not coming on only to discover a broom had knocked off the switch. He then went ahead performed our annual furnace service and took the time to answer some questions and explain our thermostat. He was very helpful, professional, and informative.”
– Gary G.
“OK. Great Job!”
– William I.
“Pete and Brad did a great job today fixing my heating problem. They fit me in at the last minute and we’re much appreciated. Thanks!”
– Carolyn Z.
“Brad was very professional and personable. He called ahead of time which gave me a chance to get ready, he also arrived on time which is a huge plus. He got to work and was able to get our new water heater up in timely manner. He took the time to answer my questions about how I could service the water heater myself to help the life of the water heater. He also helped me know what other services I could in the future get from Gagles, such for my AC and Heating. Thanks so much
Mike L.”
– Mike L.
“Grant was excellent to deal with…..professional, prompt, polite, and took time to patiently answer all my questions and concerns. As always, Gagle's is wonderful to work with in meeting my heating/cooling needs! Thanks for continuing to maintain such a high standard of service….you're the best!”
– Ruth B.
“Tim installed a new thermostat. Instructions given were complete and clear. He programmed it for us and it is working beautifully Thank you.”
– MaryLou H.
“10/4/2017 – Salem, OR
Raymond and Will did an excellent job! They cleaned up after themselves and explained how to use the thermostat, make sure everything was working, connected the unit to WiFi………..I'm extremely happy with their work!
Than Pete came out to check the unit and set the levels.
I've been using Gagles Heating over the last 12 years and have found them to be upfront and helpful .
Thank you Ray, Will and Pete for your work today!”
– Kathy S.
“1590 Kathy CT S
Raymond and Will did an excellent job! They cleaned up after themselves and explained how to use the thermostat, make sure everything was working, connected the unit to WiFi………..I'm extremely happy with their work!
Than Pete came out to check the unit and set the levels.
I've been using Gagles Heating over the last 12 years and have found them to be upfront and helpful .
Thank you Ray, Will and Pete for your work today!”
– Kathy S.
“Jeff and Jeff were great. They were on time as I was told, they included me in the step-by-step process discussions/decisions, and communicated clearly on the next day's schedule. They also installed a new air conditioner. They did a great job of cleaning up after each day. Many thanks to them both.”
– Marcia V.
“Jeff and Jeff were great. They were on time as I was told, they included me in the step-by-step process didcussions/decisions, and communicated clearly on the next day's schedule. They also installed a new air conditioner. They did a great job of cleaning up after each day. Many thanks to them both.”
– Marcia V.
“Rick was efficient and timely.”
– Bruce W.
“We were very pleased with the purchase and the installation service of our new air conditioner provided by Raymond and Will. The entire process went very smoothly and we want to thank them for the very professional and courteous service they provided. We have been satisfied customers of Gagle's for the last 28+ years!”
– Linda A.
“Knowledgeable, friendly, reassuring about our ability, working together, to get the best performance from our furnace now and obtain quality products when we need them. Thank you!”
– Paul B.
“Pete was prfessional, courteous and informative.”
– Pete ?.
“Raymond and William went above and beyond when installing our new heat pump including removing and replacing a door casing to get the heat exchanger into the crawl space.”
– Raymond S.
“1276 32nd Court, NW”
– Stephen W.
“Grant did an excellent job and I will be using you guys again!”
– Steve M.
“Raymond Steinle and his co-worker were so respectful and courteous while working at my house. Raymond was patient with answers to questions from my brother-in-law and myself. I felt extremely comfortable with them working inside and outside and appreciated how thorough they were with the clean-up when they finished. I will not hesitate to refer friends to your company.”
– Deborah I.
“Grant came to do maintenance on my furnace and was very thorough. He was very kind and took time to explain what he was doing and why. Thank you for such good service.”
– Pam H.
“Grant was very personable and professional. He was very professional and answered any questions and concerns we had. I will refer Gagles to my family and friends”
– Sheyla E.
“Grant did an awesome job. Very thorough, and explained everything in language I could understand. I highly recommend Gagles.”
– Zach D.
“Our building has had issues for years with the air conditioning and heating working in one of the offices. We have had a company out numerous times and they said there was nothing they could do. We had a couple of companies give us bids on expensive stand alone units for that office. Jeff came out, diagnosed our problem quickly and found it to be an easy and cost effective fix. Aaron came out and fixed the problem and did a great job. He even offered and went the extra mile and fix a small issue in an adjacent office. We are very happy with your service. Thank you!”
– Wendy C.
“This was an annual maintenance visit. I have been a long term Gagle's customer and have been happy with their service. I was again not disappointed with this service appt. The technician, Grant, was courteous, informative, and responsive to questions and concerns.”
– Bill R.
“Grant was right on time. He did a thorough inspection and repair of our furnace and air conditioning systems. He explained all the work and saved us over $1,000 by fixing a minor problem, before it caused major problems!
I will always call Gagle's and give them my highest recommendation!
Great people to work with!”
– George M.
“You came a few years ago during an awful heatwave and fixed my a/c. I was so grateful that I bought a new a/c and gas heater from you! Your service continues yearly and always wonderful.”
– Julia C.
We love Gagle’s! Fantastic service, great Techs, highly recommended!
– Amy R.
Truly felt in good hands. We’ll definitely be back soon!
– Mr Donald J.
